Enjoy a Lovely Day at Isla Mujeres, the Island of Women
Explore the gorgeous Isla Mujeres, a little piece of heaven located just 8 miles from the coast of Cancun. This island combines, in its 4 miles of length, the beauty of the Caribbean Sea, the diversity of the jungle and the amazing legacy of the Mayan civilization. Plus, its clear and warm waters are home to lovely coral reefs and abundant sea life, perfect for a diving adventure.
1,500 years ago, the island served as a sanctuary for the Mayan goddess Ixchel, related to the moon, fertility, medicine and happiness. The temple where Ixchel was worshiped, was located on the south point of the island and it was also used as a lighthouse. The light from torches was shown through holes in the walls to the navigators at sea.
According to the legend, the population of the island consisted of the priestess of Ixchel and her court of women. Since numerous gold, silver, and clay statues of the goddess were found in different zones of the island, it became to be known as Isla Mujeres, the Island of Women.
Explore the Waters of the Caribbean Pirates!
During the Spanish colonization of Mexico, the location of Isla Mujeres served as the perfect refuge for pirates! Spaniards transported gold from the Yucatan Peninsula to Europe, creating the perfect scenario for Buccaneers to seize the opportunity and attack the merchant ships and get away with the booty.
Pirates such as Henry Morgan and Jean Lafitte visited the island. Legend says Captain Jean Lafitte even made of Isla Mujeres his base. Although there are many different accounts on how, when and where he died and the place where his body lies, Jack C Ramsey wrote that Lafitte died on Isla Mujeres in 1826 from dengue fever.
Discover the Wonders of Isla Mujeres With our Private Catamaran Charter
Isla Mujeres has beautiful beaches, rich history, natural beauties and all in the perfect bite size! With our Private Catamaran Charter, you can spend an amazing day on the clear waters of the Caribbean Sea that were once transited by sagacious buccaneers. You can even find and swim with a nurse shark!
Depart from Cancun on a catamaran and snorkel on a beautiful reef where you can admire the sea life underneath the clear waters of this destination. After snorkeling, you will head to the island where you can explore, have lunch, shop or relax. If the weather allows it, on your way back, you can try the spinnaker… the perfect way to end the day!
Do you like shopping? Well, on Isla Mujeres you will find colorful stores with fantastic Mexican crafts. Hungry? Choose from any of the different restaurants both in the downtown area and near the beach and taste delicious plates from international and Mexican cuisine, as well as fresh seafood.
CANCELLATION POLICY
All prices are in US Dollars
Groups of 6 or more subject to larger deposits
You do not need an EP card to get the BEST prices in Cancun.
Some tours/transfers require deposit or payment in full at time of booking.
If the tour departs as scheduled it is a completed tour. If you are not on the tour on time you will be considered a no-show and therefore we will be charged. In that case, you will forfeit any deposit made.
Do not assume a tour is cancelled by rain. Only the tour operator determines if a tour is cancelled due to weather. Not even I can make that call.
This tour must be cancelled by 2:00 PM on the day BEFORE the tour in order to receive a full refund of any deposit you may have made.
Cancellations can be made by e-mail 48 hrs before your tour departs. Less than 48 hrs you are required to call our office.
You personally must speak with our staff. Do not have the hotel travel agent or concierge call. We all speak English.
We will provide you with a cancellation number. Please write it down and guard it until you have received your refund.
In most cases a refund will be issued within 48 hrs.
After 2:00 PM on the day before your tour we still may be able to cancel/refund you, but you are taking a risk. If the tour is full and the operator cannot fill your space, you will lose your deposit. So, call us whenever you can.
Our phone number in Cancun is 914-0290. It is also on the back of your EP Card and all tour e-vouchers you received. If you have any trouble dialing this number, ask the concierge or front desk staff to assist you. We are here from 7:00 AM until 8:00 PM daily and have an answering machine for the off hours.
If your tour is cancelled by the tour operator for any reason including weather, you will receive a full refund or be able to reschedule with no penalty.
You can change the date of any tour without penalty IF you call before 2:00 PM on the day before the tour.
We have the most flexible cancellation policy in Cancun and we will only keep your deposit IF we are charged by the tour operator.
IMPORTANT : We have the right to cancel or exchange any portion of this tour due to weather, availability, road construction or any other reason without notice. We always try to provide the exact service above however, there are times it is out of our control. We will offer other "parks/activities" near the area if something is closed. If you decide not take any other option or if none is available we will charge you the web site price for the services that you were able to do. Example; if you have Tulum and a snorkeling trip planned, you cannot snorkel; we will charge you as if you only went to Tulum. The most expensive part of this trip is the van, gas and driver for the day.
RATES
Note: Price per adult drops when the more adults you are. Kids prices remain the same, no matter how many. Infants are free. (Child rate is based on age or height as set out by the park). 12 people max per vehicle regardless of ages. 13 people (including infants) or more, will require 2 or more vans and the rates will change. Feel free to email us with any questions.
All of your transfers will be accompanied by an English-speaking driver.
The passengers are required to provide correct information such as names, ID proof, mobile number, email, etc. Any communication failure resulting due to incorrect information will be deemed to be the fault of the client.
Selected tours/ transfers/ products require full payment at the time of booking. You can make payment with a debit/ credit cards through a secure online payment system.
We provide a written confirmation via email regarding the balance due for each portion of the service provided.
In case of any transfers/ tours, you need to specify in advance the number of any extra stops with additional cost. The extra stops must be specified on your voucher.
In almost 99% cases, we are able to provide you the front-facing car seats for children up to 40 lbs at no charge, though we do not guarantee it.
In case you have extra passengers present with you than the number mentioned on your voucher, we reserve the right to refuse the excess number of passengers. As per the Federal Transportation Law and Insurance, any number exceeding the specified number can be denied the service.
All of our vehicles are insured, smoke-free and perfectly safe in perfect condition.
Changes and Cancellations
Any request for change or cancellation in your booking must be made before 6 p.m. prior to the day before the service day in order to claim a full refund of the payment you have made..
You can cancel your bookings 48 hours before the service date. Cancellations can be done via e-mail, live chat or Whatsapp. You can also contact us on 833-533-5893 or 641-352-7476 in case of a cancellation within 24 hours or less.
You can also call our customer service representatives for any last-minute change in your bookings.
We have a staff of people who understand English. You are required to talk to our customer service representatives personally. Any conversation made via a hotel travel agent or concierge will not be taken under consideration.
You get a cancellation number in case of an eligible cancellation. You need to keep this cancellation number with you until you have received your refund. Usually, we grant a refund within 48 hours, In case of “no-show”, there will be no refund.
You can find our contact details on your confirmation vouchers. You can contact our customer service representatives, in case you require any changes. A new confirmation voucher will be sent to you via email after making the required changes.
We track your arrival flights in order to avoid any inconvenience. It is the clients’ responsibility to keep American Transfers informed about any changes or cancellations of flights.
Every detail printed on the confirmation voucher implies that you have read it. You are required to check your information carefully and verify that the data printed is correct. American Transfers will not be responsible for any problem caused due to failure of reading the information.
We are very flexible when it comes to flights. Our customer service department will assess the reasons for changes or cancellations due to circumstances which are out of your control.
We offer a transfer guarantee for up to 4 hours. Within 4 hours, we reserve the right to cancel the scheduled transfer and re-schedule another transfer in case of a delayed flight. We will not wait for more than 4 hours.
We will not wait for more than 15 minutes before calling it a no-show in case of transfer guaranteed waiting time departures and hotel-to-hotel transfers.
You can change the return pickup time in case of private transfers. It is your responsibility to ensure that you are not trapped in a tight schedule after the changes made.
Responsibilities
You must carry a hard copy of your confirmation voucher.
You are responsible for all the luggage, fragile or valuable goods, and personal belongings. All the valuable goods like electronic devices, purse, wallet, jewelry, medication, etc, are kept in your luggage or handbag and are not placed in a storage place. It is your responsibility to ensure that you do not leave anything in the vehicle.
We are proud to have a well-trained and well-behaved staff. We reserve the right to decline any service to the clients who are under the influence of alcohol and drugs, which insult our staff or show abusive behavior.
Smoking and alcohol intake is strictly prohibited.
Pets are allowed to travel but a kennel is a must. However, this rule does not apply to the service dogs.
We aim to provide an enjoyable, comfortable and seamless transfer to our clients. But in case of certain circumstances which are beyond our control, we cannot be held responsible. These circumstances are-
Vehicle breakdown
Accident
Severe weather conditions
Traffic delays
Problems from other customers, etc.
Our staff will handle these circumstances in a professional manner.
All our vehicles are insured. In case, you are involved in an accident being onboard on an American Transfer vehicle, you are required to comply with the insurance company’s policies and properly report the accident. Leaving the scene or running away will do you no good but not following the company’s insurance policy will auto
