Home >> FAQ's

Can you have drinks waiting for us in the vehicle? +

Can you take us to a restaurant or supermarket before going to our hotel? +

Do you have child seats? +

Do you take people to other cities or just Cancun? +

How do I know you have my reservation? +

How do we find our driver? +

How long does it take to get to my location? +

Do I have to pay the full price if I am traveling by myself? +

What are Cancun tips? +

What if my flight is delayed? +

What if we can not find our driver or reception person? +

How are airport transfers paid for? +

What is the usual tip? +

What tours and activities are available? +

Who do I pay, how and when? +

Can I pay online? +

Will the driver take us directly to our hotel? +

Help! I've left a belonging in the van. What can I do? +

No-Show Policy +

Transportation to private homes? (AirBnB,Condos, Apartments and or Villas) +