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Welcome to a board pirate an authentic 18th century replica of a Spanish Galleon and step back in time to the pirate era! As you cruise through the beautiful waters of the Nichupte lagoon and Cancun Bay, the drinks will start flowing and you will be entertained with games and dancing before feasting on a hearty meal of either steak or lobster. During the cruise, you will witness a pirate attack where the pirates will engage in a sword fight!
Includes :
A Spectacular Pirate Show Entertainment complete with games with prizes Dinner (see the different options on the booking section) Open bar from the moment you step aboard Historical Pirates stories Sword fights and exciting music.
Does not include:
Dock fee: $14.00 USD per person (ages 2 years and up pay dock fee) Transportation (see below for more information)
Itinerary:
You need to arrive 45 minutes before the departure time.
Check in at 6:15 PM
Cruise Departs 7:00 PM
Returns 10:00 PM
Do not forget to bring your oficial ID to confirm your identity
or to make any payment by card.
Remember the surcharge payment $14 USD per every adult tickets
Child ticket ages $5.00 USD per every child 2-12 years for the 1st 2nd child.
As from the 3rd child the cost $10 USD per child
Not included in the dinner price and must be paid upon arrival prior to boarding the ship.
It is important to use appropriate clothes and shoes for our family tour.
Tips:
Dock fee must be paid in cash before boarding.
Kids under 12 years old are FREE!
Andditional Inf:
Max 2 free kids per couple
3rd kid or more pay 50% of the adult rate
Free kids eat from the buffet
Kids can upgrade to New York steak for $15 USD or Lobster for $20 USD. Upgrade & pay at the dock upon check-in.
Transportation:
From Cancun Hotel Zone $12 per person.
From Puerto Morelos to Tulum $14 per person.
Captain Hook Dinner Cruise
Rates
Note: Cost per adult reduces when you are more in number and in a group. Prices for children hold out to be the same, irrespective of how many they are. Infants can travel with you for free, without any price to pay. Price for children is based mainly on their height or age as laid out by the theme park rules. Thirteen people at maximum can travel together per vehicle notwithstanding their ages. Fourteen people with inclusive of infants or additional will need two or more vehicles and the charges will vary as per the need.
Do not hesitate to contact us by emailing us with your queries or inquiries.
Private, non-stop, a/c transfer with an English speaking driver.
Some tours/transfers/products require a deposit or full payment at the time of booking.
Debit and credit cards are accepted, using the online secure payment system, in most cases.
We will provide a written confirmation voucher, with balance due, via email, for each portion of your services.
On Transfers/Tours any extra stop must be scheduled before the service date, with an additional cost. Extra stops must be specified on your voucher.
We offer front-facing car seats for children, up to 40lb, at no charge. We do not guarantee them; however, we provide them 99% of the time.
Federal Transportation law & insurance require that the number of people in the vehicle does not exceed the amount listed on your voucher. We reserve the right to deny extra passengers.
All our vehicles are smoke-free and in perfect condition.
Changes and Cancellations
Requests for cancellation or changes to Transfer/Tour services must be made before 6pm, the day before the service day, to qualify for a full refund of any payment you may have made.
Cancellations can be made via e-mail, live-chat or WhatsApp, 48 hours before the service date. If 24 hours or less to the service date, call us at 833-533-5893 or (614) 467-4866.
For last-minute changes, you are required to call our customer service representatives. You should personally speak with our customer service staff – do not have the hotel travel agent or concierge call. We all speak English.
If eligible for cancellation, we will provide you with a cancellation number.
Please, guard it until you have received your refund – usually within 48 hours.
There will be no refund in cases of “no-show.”
All contact details are on your confirmation vouchers. Contact our customer service team if you require any changes. Once fixed, a new voucher will be issued via email.
We track arrival flights. However, any flight changes must be reported to our customer service department immediately.
You must read your vouchers carefully. It is your responsibility to review the data in their confirmation vouchers. We will not be held responsible for any issue occasioned by failure to do this.
Changes or cancelations due to circumstances beyond your control will be assessed by our customer service department. We are very flexible when it comes to flights.
We offer up to 4 hours transfer guarantee for delayed arrival flights. This means that we will wait for a maximum of 4 hours if your arrival flight is delayed.
We will assist you in every possible way to make new arrangements. However, we reserve the right to deny changes to any time between 9pm & 5am, on arrival service.
Transfer guaranteed waiting time for departures and hotel-to-hotel transfers is 15 minutes before we call it a no-show.
Private transfers allow you to change the return pickup time for your convenience. However, it is your responsibility to ensure that any changes made do not leave you with a tight schedule to meet your flight.
Responsibilities
All personal belongings, luggage, fragile or valuable goods (such as electronic devices, wallet, purses, jewelry, travel documents, medication) are your responsibility.
You must ensure you have all your items when leaving the vehicle.
All our staff are well-trained and will treat you with respect. However, we reserve the right to refuse to do business with clients who insult any of our staff, show abusive behavior, or are under the influence of alcohol or drugs.
Pets can only travel in a kennel, except for service dogs.
We always endeavor to take every passenger to their destination, safely and on time. However, there are circumstances out of our control that may cause delays; such as accidents, severe weather conditions, vehicle breakdown, airport-parking delays, where we cannot be held responsible. We promise to handle every case in the most professional way possible to avoid any losses or extra cost.
Our vehicles are insured. If a passenger gets involved in an accident while aboard any of our vehicles, they must properly report the accident and follow the insurance company’s policies. Leaving the scene or not following the insurance company’s instructions will automatically indemnify us from any liability.
